In an effort to deliver a superior customer support experience, Mi9 Retail has moved to a new support platform. As of, Monday, April 22, 2019 at 5PM EST this support system will be used for reference only and be shut down shortly after. An email has been sent with new credentials. If you have any questions, please reach out to your Customer Success Advocate (CSA) or email us at

The new support system’s URL is

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